West Hill estate has lost its post office.
Janet Holland who ran it for the past five years as part of West Hill Stores in Bessingby Gate said the contract has been terminated following a long running and continuing dispute with the Post Office.
She said she was appealing against certain decisions taken by the authority and was unable to discuss details but added: “It will not open again in my shop. We have been fighting this situation for a long time and I have just had enough of it.
“I did not want this to happen and feel very upset and saddened by the whole thing and I am very sorry for my customers who have relied on our service.”
Janet had worked in the West Hill post office for a number of years before she and her family took it and the stores on in 2010.
It shut in June though the stores continue to operate as normal. “All I can say is that the Post Office said they might look at relocating the Post Office somewhere else in the area,” she said.
“The situation is said to be causing problems on the sprawling estate which has a high number of elderly and disabled people as well as younger people who depend on its services.
Cec Linley, of West Hill Community Centre said: “There are people here who don’t have a bank account, It was used by the elderly to collect their pensions, younger people who are claiming benefits and there was also a cashpoint.
“The only option is to take a bus into town which costs £2 which many can’t really afford and some would find extremely difficult,” said Cec
Local ward councillor Margaret Chadwick said: “It will cause big problems. The post office was very convenient and well used by local people from the estate.
“It will cost them money now and be much less convenient, especially for many of the elderly people who live here.”
A Post Office Spokesperson said: “We would like to apologise for any inconvenience caused by the temporary closure of the West Hill Post Office which closed in June 2015.
“This is due to operational reasons. We would like to reassure customers that we are working hard to restore the service to the community as soon as possible and are committed to maintaining services in the area.
In the meantime, customers can access Post Office services at any branch including Bridlington or Quay Road Post Offices.”
Asked if the new service would be in a permanent building with similar opening times or a mobile post office van available between certain hours on some days of the week the response was: We have no plans in place at the moment, however if the restoration of services included the relocation of the branch, or changes to a mobile service, this would be subject to a full six week public consultation.”