YORKSHIRE Water has launched a campaign urging Bridlington householders to ‘wrap up’ their homes in preparation for winter.
Last year was the coldest winter on record with temperatures in Bridlington reaching -6.7°C.
Yorkshire Water received 50,000 calls in December alone, 15,000 of these related to frozen customer supply pipes, with 200 Bridlington customers contacting the company about frozen pipes.
The company also dealt with a record number of bursts.
In a typical December, it would expect to fix around 600 burst pipes but last year this topped 2,200 because of the constant freezing conditions.
To try and avoid a repeat of last winter’s problems, Yorkshire Water has launched a ‘Wrap Up’ campaign offering householders advice on how to stop their pipes falling victim to plummeting temperatures.
Leanda Trethewey from Yorkshire Water said: “Last year, because of the prolonged freezing conditions, a large number of our customers struggled with frozen and burst pipes.
“Although it is not our responsibility to maintain or repair issues on private pipes, we tried to help out as many people as possible.
“This year we want to help people get prepared by offering them lots of advice and offers to help protect their homes in advance of winter.”
Customers are being advised to take simple steps to make their homes winter-ready.
These include; protecting all exposed pipe, cisterns, tanks, taps and water meters with waterproof foam lagging or insulation, setting heating on a low heat or 24-hour constant setting, having the number of a plumber handy and making sure that you know where your stop tap is in case the water needs shutting off in an emergency.
Yorkshire Water is also getting itself ready for another winter by having an extra 200 four wheel drive vehicles on stand-by to reach the more remote areas of the region and extra resources are already in place to deal with more calls and respond to the predicted increase in burst pipes.
For information on how to lag pipes, to find out where stop taps are located and access advice and offers along with free winter kits and ‘how to’ videos, visit www.yorkshirewater.com/wrapup